Busy time for MADCA Management Committee, staff and volunteers

This month following a special Finance Committee meeting some major changes have been implemented at MADCA.

The revised operating budget was presented to a general meeting on Monday night 26th November and it was highlighted as a result of staffing changes and the current closure of Shoreline Nursery the Management Committee believe they will achieve a trading profit by the end of the financial year in- stead of another loss.

To achieve this turn around the CEO role has been discontinued and an overall staffing ratio of 7.7 FTEs has been reduced to 4.9 FTEs. Existing staff are stepping up to cover the workload and their efforts have been fantastic.

This model has been benchmarked on the Tailem Bend Community Centre and is designed to be a sustainable model for the future.

Unfortunately some staff have resigned and others contracts have ceased because funding wasn’t available to keep those positions going.

Pamela Francis and the BDO David Furniss have been well supported by staff and volunteers in implementing the necessary changes and were thanked for this effort at the general meeting.

David reminded everyone that any concerns or queries should be directed to him at david@madca.org.au or Pamela and any continuing negative commentary about the organisation, staff or Committee members must stop. David and Pamela welcome anyone to make an appointment with Sonya at the office.

MADCA needs the whole community behind it if we are to continue to enjoy local, state and federal government funding.

Pamela thanked Tony, Kelly, Bernie and Fiona for their contribution to MADCA and the community and wished them well in the future.

A copy of the financial budget and draft organisation chart was up on the walls for people to look at.

Volunteers interested in being on sub committees to support the pro- grams and improve communication between the community and the Management Committee were invited to register their interest.

These will be displayed in the Foyer at MOSHCC

A governance workshop being run by Community Centre SA was promoted that will be run at the Milang Institute Supper Room on December 10th 9.30-4.30 lunch provided.

All interested in good governance of local community organisations are encouraged to attend.

Recognition of the CEOs service to the Community

Fiona Pitcairn has worked for MADCA for over three years initially as Community Care Coordinator and most recently as CEO since October 2016.

During this time Fiona’s expertise in Quality Systems and Policy has been invaluable to the organisation. During December 2015, three months after she began, Fiona led the organisation and the community care team through the Quality Audit as part of funding expectations with the Federal Department of Health.

This audit occurs every three years and independent auditors inspected the quality of community care services being provided by MADCA through Milang and District Community Care for which a successful outcome was gained in March 2016.

Continuous Improvement included changes to food handling services, especially around Friday Feast takeaway foods which also supports any frozen food storage at Milang Community Centre, and the introduction of Continuous Improvement across the organisation when she assumed the CEO role.

In May 2016 Fiona was tasked with the implementation of Australian Service Excellence Standards (ASES) which is a service quality certification required by State Government for funding grants which MADCA receives.

This certification sets MADCA apart from many other grant applicants and continues to strengthen our ongoing capacity to secure future funding.

In early 2017 Fiona set up Lakes Home Care a service providing our ageing residents with continuation of aged care services in the area.  Lakes Home Care provides current community care clients the opportunity to transition seamlessly to a Home Care Package which has proved to be a very welcome decision to those receiving care with My Aged Care.

Fiona was also involved in the application to become a Provider for Home Care Services which was necessary for MADCA to be eligible to deliver Home Care Packages as a Provider for Aged Care services.  Lakes Home Care continues to grow, and we appreciate Fiona’s foresight in pursuing this business opportunity.

The MADCA Management Committee, staff and volunteers would like to extend their appreciation for Fiona’s contribution and commitment to the organisation and the wider Milang and District community over the past three years and wish her well in her future endeavours.

Pamela Francis
Acting President

On behalf of the Management Committee